Secrets for Growing Your Business Quickly
Before one can venture into business, you need to be flexible, have good planning skills and organisational skills. Success In business does not come easily, you need to work for it. Below are few steps that can be taken to make a successful business.
New business owners have numerous
goals when they're starting out,
including rapid growth and recognition
for their fledgling venture. But overnight
success isn't often the standard: There's
no specific "special sauce" to add to the
recipe for instant results, and nothing is
guaranteed.
However, there are ways to reach
growth milestones that can catapult a
business to success. We asked small
business leaders to share their tips for
accelerating growth.
Hire the right people
Before you can even think about your
company's growth trajectory, you need
to ensure that you have a solid staff
that can help you achieve it.
"With a small business looking to grow,
it's important to have the right players
at the table," said April Davis, founder of
online dating service Cupid's Cronies .
"They need to be people who aren't
afraid to roll up their sleeves. The words
'That's not my job,' do not exist in their
vocabulary. They have to be dedicated
to the mission."
"Hiring the absolute best people you can
is a surefire way to ensure fast growth,"
added Christian Lanng, CEO and
chairman of business software provider
Tradeshift. "It's all about having the
right team."
Focus on established revenue
sources
Rather than trying to acquire new
customers, direct your attention to the
core customers you already have, said
Bill Reilly, a Wisconsin-based auto
repair entrepreneur. You can do this by
implementing a referral or customer
loyalty program, or trying out marketing
strategies based on previous purchase
behaviors to encourage repeat business,
he said.
This focus on your established market
is especially important if you're trying to
get funding.
"In the past, we would highlight our
business goal to become a franchise,
which didn't resonate with banks," Reilly
said. "We learned to emphasize that
there is a large market for what we do.
This would pique a banker's interest
because he or she cares about the
return on investment more than your
business aspirations."
Reduce your risks
Risk is an inevitable part of starting and
growing a business. It's impossible to
control everything, but there are plenty
of ways to limit internal and external
threats to your company and its growth.
One important resource to help you
accomplish this is your business
insurance provider.
"Small businesses need to manage their
growth to avert disruptions that can
bring business to a grinding halt," said
Mike DeHetre, vice president of product
development at Travelers. For example,
"the theft of employee data, customer
records and product designs can destroy
a small business, generating significant
costs and eroding customer confidence
and loyalty," he said. "Not every
business owner's policy covers data
breaches or other cyber losses. Small
businesses should be prepared by
seeking insurance products that help
them recover, including those that cover
the cost of remediation and lawsuits."
As small businesses grow, they may
add space or equipment, create new
products or services, or increase their
operating and distribution footprint, so
DeHetre advised periodically reviewing
your policy to ensure you have the right
coverage.
"It's easy to forget this step amid rapid
expansion, but you don't want to find
out that you've outgrown your coverage
just when you need it the most,"
DeHetre said.
Be adaptable
One trait that successful startups often
have in common is the ability to switch
directions quickly in response to
changes in the market. Lanng noted that
an agile approach to development, both
in terms of your product and your
company, will help you grow more
quickly.
"By allowing yourself to adapt and
change quickly, you're able to test
different approaches to business and
find out what works best," Lanng told
Business News Daily. "It allows you to
fail, pick yourself back up and keep
going."
Chris Cornell, founder and CEO
of Manhead Merchandise, said his
company has found adaptability to be
key in expanding its client base beyond
the music industry.
"Look to current pop culture trends for
an opportunity to become part of the
movement, when it makes sense,"
Cornell said. "In an era of internet-fame,
we looked to expand our horizons
beyond the music industry. We
partnered with 'The King of Pop Culture'
and insta-famous pup, Doug the Pug to
release his new gear. Recognizing the
reach and popularity of Doug, we were
able to take his merchandise to the next
level, extending our business model
beyond bands."
Focus on your customer
experience
Customers' perceptions of your
business can really make or break a
business. Deliver quality experiences
and products, and they'll quickly sing
your praises on social media; mess it
up, and they'll tell the world even faster.
Fast growth depends on making your
current and potential customers happy
with their experience, DeHetre said.
"Compared with large companies, small
businesses are nimble, and often better
able to see, anticipate and respond to
their customers' needs," DeHetre said.
"The most successful small businesses
exploit this advantage, by bringing new
and innovative products and services to
market more quickly and developing and
nurturing long-term customer
relationships."
Dennis Tanjeloff, president and CEO of
Astro Gallery of Gems , agreed. He said
listening to your customers and giving
them what they want is of utmost
importance.
"Diversify your offerings so you can best
cater to the customers' changing
tastes," Tanjeloff said. "Remember, you
are here to serve the customer — it's
why you are open for business."
Cornell noted that engaging with your
audience is crucial, but personalizing
the experience can boost and strengthen
that relationship.
"At Manhead, we come up with unique
creative designs, customized storefronts
and pop-up shops personalized for each
band [we work with] to help them
engage with fans in a new way," Cornell
said.
Invest in yourself
In the early stages of your business,
you'll likely see a very lean profit margin
(or no profit at all), so any money you
do make should go directly toward
helping you grow.
"A startup's ability to invest in itself
[helps] accelerate growth," Lanng said.
"In those early years, it's critical to
make sure that you're redirecting any
revenues back into the company. It's
vital to invest early and heavily in order
to grow quickly."
Always think ahead
While agility is an important quality for
a startup, you can't fly by the seat of
your pants when you're running a
business. Planning your next step, even
if that means anticipating all possible
scenarios, is the best way to stay
grounded and secure as your business
evolves.
"Set the foundation in place, water it
and watch it grow," Davis said. "If you
do the foundational work, when you
experience growth, it won't be that
difficult to adjust, since the hard part is
already done."
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